Bookings

Booking Policy

Last updated 30 August 2026

Your appointment is time held exclusively for you. These terms keep the studio running smoothly and fairly for everyone, and they apply to every booking made with The Curly Parlour.

Deposits

A $50 deposit secures every appointment. The deposit comes off your final service price on the day.

• Cancel more than 48 hours before your appointment and your deposit is refunded, less a small service fee.
• Cancel within 48 hours of your appointment and the deposit is non-refundable.
• Reschedule more than 48 hours ahead and your deposit transfers to the new date.

Arriving on time

Textured hair services are long appointments and the day is booked tightly around them. If you arrive more than 15 minutes late, the booking may be cancelled and the deposit forfeited. If you are running behind, please make contact as early as you can and we will do what we reasonably can.

Preparing for your appointment

• Hair should be at least six inches long for most braided styles.
• Arrive with hair freshly washed and fully detangled unless your service includes cleansing.
• Matted or heavily tangled hair takes considerable extra time and may attract an additional charge, or the appointment may not be able to proceed.

In the studio

The studio is an intimate space, so please attend your appointment alone. Exceptions can be arranged in advance — just ask when you book. Braiding services are not offered for children under 10.

Payment

Cash and bank transfer are accepted. Card payments attract a 2% surcharge.

Your address details

The full studio address is shared once your booking is confirmed.